Hammerhead TCG is dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy delineates the manner in which we collect, utilise, disclose and safeguard your data when you visit our website or engage in transactions on our online store. By accessing or utilising our services, you signify your consent to the terms outlined in this Privacy Policy.
1. Collection of Information:
Personal Information: When you place an order or create an account with Hammerhead TCG, we may gather personal details such as your name, email address, shipping address, billing address, phone number and payment information.
Device Information: We may collect data pertaining to your device, including IP address, browser type, operating system and URLs of referring websites, to enhance your browsing experience and mitigate fraudulent activities.
Cookies: Similar to numerous other websites, we utilise cookies and analogous tracking technologies to gather information regarding your browsing behaviour, preferences and interactions with our website. You can manage your cookie preferences through your browser settings.
2. Utilisation of Information:
Order Processing: Your personal information is utilised for processing and fulfilling your orders, communicating with you regarding your purchases and providing assistance to you as a customer.
Website Enhancement: We analyse data on website usage to refine our website design, layout and functionality, and tailor your shopping experience based on your preferences and browsing history.
Marketing Communications: Subject to your consent, we may send you promotional emails, newsletters and special offers concerning our products, services and events. You retain the option to opt out of receiving marketing communications at any time.
Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes or to enforce our terms of service and policies.
3. Sharing and Disclosure of Information:
Service Providers: Trusted third-party service providers, such as payment processors, shipping carriers and IT service providers, may receive your information to facilitate order processing, shipping and other operational aspects.
Business Transfers: In cases of mergers, acquisitions or asset sales, your information may be transferred to a successor entity as part of the transaction.
Legal Obligations: Your information may be disclosed when required by law, court order, government authorities or to protect our rights, property or safety, as well as that of others.
4. Data Security:
We employ appropriate security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, while we endeavour to maintain the highest level of security, we cannot guarantee absolute security due to the inherent risks of electronic transmission.
5. Your Rights and Options:
You retain the right to access, update or delete your personal information by logging into your account or contacting us directly. Additionally, you may request to opt out of certain data processing activities, such as marketing communications.
6. Children's Privacy:
Our website is not designed for, and we do not knowingly gather personally identifiable information from, children under the age of thirteen (13). If we become aware that such information has been inadvertently collected from individuals under the age of thirteen (13), we will promptly take steps to delete it from our system's database. Alternatively, we will seek verifiable parental consent for the use and storage of such information. Users under the age of thirteen (13) must obtain parental or guardian permission before accessing and using this website.
7. Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us:
Should you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please reach out to us at matt@hammerheadtcg.co.uk
This Privacy Policy was last updated on 06/04/2024.